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Naniwa Issui
0852-21-4132
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News from the hotel

Reservations for the 2026 Matsue Suigo Festival Fireworks Display

★We are unable to respond to inquiries by phone or email.★

  • ◆Reservations are not open yet◆

    【Notes】
    ◆Next year's Suigo Festival fireworks display and accommodation reservation right start date is undecided

    ★We are not accepting inquiries regarding Suigo Festival by phone or email.'Please understand.'
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    [We have not yet decided whether to accept applications next year (2026).】
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    ★For information on when reservations can be made, please see below.
    "Information will only be provided on our official website.』\
    ※The publication date is undecided.
    　·We are planning to publish it in response to the decision of Suigo Festival Executive Committee next year.
    　　(The dates for the 2025, 2024, and 2023 events were posted in April.)
    　·About Naniwa Issui Beer Garden… There are no scheduled events.

The "Beer Garden" held in the summer has officially closed from 2022.Thank you for your patronage.

Naniwa's New Year dishes　【Now accepting reservations】

  • ※Please make your reservation early as quantities are limited.

    ◆Three-tier heavy stuffed osechi　33,500 yen 〈Osechi 31,018 yen + tax 2,482 yen〉
    ◆Double-tiered osechi　25,000 yen 〈Osechi 23,148 yen + tax 1,852 yen〉
    ◆One-tier heavy osechi　12,500 yen 〈Osechi 11,574 yen + tax 926 yen〉

    ≪Delivered to remote areas by courier≫
    ●We will pack carefully selected freshly cooked dishes in a tiered box and deliver them to you on December 31st.
    ●It is not delivered frozen or vacuum packed.
    ●This is a New Year's dish that you can enjoy as is.
    ●Please check the "Osechi Ryori" page for delivery areas and shipping fees.
    For more information, please visit the “Osechi Cuisine” page

Information on the Accommodation Tax (effective December 1, 2025)

To everyone staying in Matsue City

Our sister hotel "Yadonokura Hug" is now open!

【Matsue Ohashi Kitazume】We renovated the inn's storehouse to create a rental accommodation.

  • Live like a local in the place that Hearn and Setsu loved
    The sparkling surface of Lake Shinji Shinji and the green pines along the river swaying in the breeze.
    Supporting life in Matsue, just as it has always done,
    Yado no Kura Hug is located at the foot of Matsue Ohashi Bridge.
    This was once the residence of Meiji (time period) literary master Lafcadio Hearn and his wife Setsu.
    It is said to be a place where they lived in harmonious harmony.
    "We want you to spend happy, loving times together, just like you two."
    With this idea in mind, we created a rental accommodation facility.
    　"Yadonokura Hug" Homepage
Exterior of the inn "Hug"

Notice of Closure of Restaurant Naniwa Honten

  • Unfortunately, due to various circumstances,
    As of May 1, 2023, Restaurant Naniwa Honten will be closed.
    We would like to express our heartfelt gratitude for your long-term patronage.
    Thank you very much.

    In addition, after closing, we will accept dinner at "Naniwa Issui".
    We appreciate your continued patronage.

Information on non-smoking on the premises

If smoking, including e-cigarettes, is permitted, we will charge cleaning costs and business compensation for the period when business is not possible.

★Please note that balconies, wooden decks, gardens, parking lots, etc. are also covered.★

  • 【Smoking is prohibited throughout the premises, including the parking lot, garden, guest room open-air baths, wooden decks, and balconies.】
    We have received requests from many customers so far for non-smoking measures. Smoking is prohibited on the premises except for private rooms.
    Customers who smoke cigarettes (including electronic cigarettes, etc.) are inconvenienced, but smoking is requested only in the newly established smoking room.

    【Notes】
    ※If you smoke in a guest room, dining hall, or public space (excluding smoking rooms), we will not be able to provide facilities such as rooms to the next customer.
    ※Therefore, if smoking is permitted, the customer may be billed for the cleaning fee to restore the non-smoking state and the business compensation for the period (time required for cleaning) when business is not possible.
    ※This includes smoking electronic cigarettes, etc.

    [We will set up a smoking room near the entrance on the first floor.】
    Except for designated smoking rooms, all areas of the premises, including guest rooms, guest room balconies and wooden decks, banquet halls, dining halls, toilets, lobbies and corridors, SPA, backyard areas, gardens, and parking lots, are entirely non-smoking.

    [Smoking is prohibited in the shuttle vehicle as before.】

    We apologize for the inconvenience and inconvenience caused by the ban on smoking, but we sincerely appreciate your understanding and cooperation.

The Blue Badge Access Awards 2024/25　About the Award

  • The Blue Badge Access Awards 2024/25　Awarded "Best International Venue"

    At the Blue Badge Access Awards ceremony held in London, UK on May 1, 2025, Naniwa Issui won the Best International Venue award.
    This is the first time that a Japanese company has received this award.

    【On receiving the award】
    This award recognizes buildings and facilities from around the world that excel in accessibility (barrier-free), and this facility is the first in Japan to be selected.
    We believe that this award is a recognition of our commitment to creating an environment where all our guests can enjoy a comfortable and safe stay.
    We will continue to make efforts every day to ensure that our lodgings are safe and comfortable for everyone, and will fulfill our responsibility as a leader in universal tourism.　Matsue Shinjiko Onsen Naniwa Issui President and CEO Yuji Katsuya
  • 【About this facility's award in the Best International Award category】
    The Blue Badge Access Awards have 11 categories, including Best Bar & Hotel, Best International Venue, and Best LGBTQ+.The awards are judged by a panel of nine experts who consider the venue's accessibility, style, and facilities, as well as the considerate attitude of the organizers and other parties involved.Although this award is not well known in Japan, it is a prestigious and influential international award in Europe that recognizes facilities that combine accessibility with beautiful design.The judges for the award were Josh Grisdale and Fiona Jarvis of Accessible Japan.Regarding access (to Onsen), we received positive feedback that the barrier-free bathrooms were extremely impressive.
    【What are the Blue Badge Access Awards? 】　
    (source:The Blue Badge Access Awards 2024/25 Official Website)
    The Blue Badge Access Awards were established by the UK House of Lords in 2016 and have since recognised and recognized outstanding accessibility initiatives in hotels, restaurants and public facilities around the world.The awards are based on the facility's style, thoughtful design, innovation, and freedom of thought, and evaluate whether it has achieved outstanding accessibility.The aim of the award is to inspire people in the hospitality and tourism industry, architects and designers around the world to consider how they can meet the current and future needs of people with disabilities.

About winning the Japan Travel Award

We received a W award in the 2024 “Accessible Category” and “Accommodation Category”!

  • 【What is Japan Travel Award? 　(Excerpt from HP)】
    This award aims to create a better society through tourism.
    DE&I in tourism*, sustainability, and inbound initiatives.
    The grand prize, category award, and special award will be selected for the ``inspirational destination'' that is not just a tourist destination.
    *Diversity, Equity & Inclusion,fairness,inclusivity

    We would like to report here and thank all of you for your support.
    We will continue to do our best to meet your expectations.
    We look forward to your continued guidance and support.　　　　　

    ⇩ Click here for the Japan Travel Awards™ homepage ⇩　

IAUD International Design Award 2020 Gold Award

  • ≪New arrival≫IAUD International Design Award 2020 Gold Award

    We have been promoting "universal design of Onsen Onsen inns" with the aim of "a Onsen Onsen inn where people with and without disabilities can stay together", but the efforts so far have been highly evaluated and domestically. We received the gold medal in the housing and construction category of the "IAUD International Design Award 2020" sponsored by the "International Universal Design Council", the largest UD promotion organization.
    (This is the first award for accommodation related to inns and hotels.)
    We would like to report here and thank all of you for your support.
    We will continue to make sincere efforts to live up to your trust.

    Judge's point of view:
    It is an attractive universal design.Not only is it barrier-free, it's a place where everyone can relax, and it's a moving example of tourism for everyone.
    Onsen are very important in Japanese culture, but previously they were not available to people with some physical restrictions.
    Naniwa Ryokan has made various efforts for a long time to provide an inclusive experience.This is a great example of what we have achieved as a result of our continuous efforts and learning from our users with a firm belief in the principles of universal design.
    (In addition to the commonly used notation of "universal", the notation of "universal" used by the International Council for Universal Design is also used in the text.)

    For more information, please visit the website of the IAUD International Design Awards 2020.