Frequently Asked Questions

In the unlikely event that the reservation is canceled due to the customer's reason, the cancellation fee stipulated in the accommodation ag…Continue reading

Shiatsu massages can be arranged at the front desk.
The fee is 4,400 yen (tax included) for 40 minutes and 6,600 yen (tax included) for 60 m…Continue reading

There are rooms for barrier-free guests.For details, please see "barrier-free" on the website.
This facility is wheelchair accessible.
There…Continue reading

Check-out can be extended at an additional charge.
※Prices vary depending on the room, so please contact us.
※It can be used up to 12:00.
※L…Continue reading

General rooms are checked in at 16:00 and check out is at 10:00.
For guest rooms with open-air baths, check-in is at 15:00 and check-out is …Continue reading

Yes.It is 24:00.
After that, we will correspond at the entrance to the intercom, so please be relieved.

We will accept reservations by phone between 8:30 and 21:30.

Yes.You can use.
JCB / Visa / Master / AMEX / UC / DC / NICOS / Diners / Saison / UFJ / Debit Card / UnionPay / Various electronic money / c…Continue reading

Dinner starts at 18:00.The final start time is 19: 30.
Breakfast starts at 07:30.The final start time is 09: 00.
We will ask the time of mea…Continue reading