News from the hotel

Regarding accommodation reservations for the 2024 Suigo Festival Fireworks Festival, we have reached our limit of reservations (including waiting lists for cancellations) and have therefore "closed accepting reservations."
◆The acceptance period for next year (2025) has not yet been decided.
·We will inform you about the reception start date and time on our website.(Publication date undecided)
·We are planning to publish it in response to the decision of Suigo Festival Executive Committee next year.
·We are unable to respond to inquiries by phone or email.Please note.

Click here for reservations for Matsue Suigo Festival(Move to the news page from the museum)

Regarding the "Shimane Tabi Campaign (National Travel Discount)", we have reached the budget amount for the direct reservation of this facility, so the application of the campaign has ended.
Please understand that future reservations will not be eligible for the discount.

Unfortunately, due to various circumstances,
As of May 1, 2023, Restaurant Naniwa Honten will be closed.
We would like to express our heartfelt gratitude for your long-term patronage.
Thank you very much.

In addition, after closing, we will accept dinner at "Naniwa Issui".
We appreciate your continued patronage.

【Smoking is prohibited throughout the premises, including the parking lot, garden, guest room open-air baths, wooden decks, and balconies.】
We have received requests from many customers so far for non-smoking measures. Smoking is prohibited on the premises except for private rooms.
Customers who smoke cigarettes (including electronic cigarettes, etc.) are inconvenienced, but smoking is requested only in the newly established smoking room.

【Notes】
※If you smoke in a guest room, dining hall, or public space (excluding smoking rooms), we will not be able to provide facilities such as rooms to the next customer.
※Therefore, if smoking is permitted, the customer may be billed for the cleaning fee to restore the non-smoking state and the business compensation for the period (time required for cleaning) when business is not possible.
※This includes smoking electronic cigarettes, etc.

[We will set up a smoking room near the entrance on the first floor.】
Except for designated smoking rooms, all areas of the premises, including guest rooms, guest room balconies and wooden decks, banquet halls, dining halls, toilets, lobbies and corridors, SPA, backyard areas, gardens, and parking lots, are entirely non-smoking.

[Smoking is prohibited in the shuttle vehicle as before.】

We apologize for the inconvenience and inconvenience caused by the ban on smoking, but we sincerely appreciate your understanding and cooperation.

≪New arrival≫IAUD International Design Award 2020 Gold Award

We have been promoting "universal design of Onsen Onsen inns" with the aim of "a Onsen Onsen inn where people with and without disabilities can stay together", but the efforts so far have been highly evaluated and domestically. We received the gold medal in the housing and construction category of the "IAUD International Design Award 2020" sponsored by the "International Universal Design Council", the largest UD promotion organization.
(This is the first award for accommodation related to inns and hotels.)
We would like to report here and thank all of you for your support.
We will continue to make sincere efforts to live up to your trust.

Judge's point of view:
It is an attractive universal design.Not only is it barrier-free, it's a place where everyone can relax, and it's a moving example of tourism for everyone.
Onsen are very important in Japanese culture, but previously they were not available to people with some physical restrictions.
Naniwa Ryokan has made various efforts for a long time to provide an inclusive experience.This is a great example of what we have achieved as a result of our continuous efforts and learning from our users with a firm belief in the principles of universal design.
(In addition to the commonly used notation of "universal", the notation of "universal" used by the International Council for Universal Design is also used in the text.)

For more information, please visit the website of the IAUD International Design Awards 2020.