Frequently Asked Questions

【Hotel facilities / Equipment】
Do you have a non-smoking room?
This facility is "non-smoking throughout the premises" except for smoking rooms.
There is a smoking room at the entrance on the 1st floor.
L…Continue reading
【Hotel facilities / Equipment】
About the Internet
·Entire building FREE Wi-Fi
·There is a LAN cable (free connection charge) in the rooms.
　The fee for using the service of the Internet con…Continue reading
【Hotel facilities / Equipment】
Can a service dog (a guide dog) enter?
You can enter and stay.
【Hotel facilities / Equipment】
What kind of furniture are available?
·Shampoo,Hair conditioner,Body wash,Body Lotion,soap
·Yukata (women can borrow colored yukata for free on the 1st floor, and yukata for chil…Continue reading
【Hotel facilities / Equipment】
Is there a refrigerator in the room?
We are located.We are in the sky, so please use it freely.
Drinks vending machines are put in the lobby.
For refrigerated or frozen items th…Continue reading
【Hotel facilities / Equipment】
Is there a coin-operated laundrette on site?
I'm sorry.We are not in the facility so we will introduce a nearby coin launderette.
【Hotel facilities / Equipment】
Could you please make a reservation for SPA?
For SPA Shizuku on the 3rd floor of this facility, please contact Naniwa Issui's reservation staff by phone.
In addition, reservations can b…Continue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.

0852-21-4132